Office 2016 For Mac Exchange Compatibility

1Outlook 2016 for Mac and EWS Setup
- 1.1System Requirements
10Identified Support/Known Issues

KB 21609	Last updated on 2015-10-07	Last updated by Jorge de la Cruz	(0 votes)	Verified in: ZCS 8.6ZCS 8.5
- This is certified documentation and is protected for editing by Zimbra Employees & Moderators only.

Office 2016 For Mac Exchange Compatibility

KB 21609	Last updated on 2015-10-7
(0 votes)
- This is certified documentation and is protected for editing by Zimbra Employees & Moderators only.

Mar 01, 2019 Outlook 2016/2019 can only connect to Exchange using Autodiscover feature. A special DNS record must be configured for your domain in order for you to take advantage of the Outlook 2016/2019. Read the Knowledge Base article on What Is An Autodiscover Record And Why Do I Need It? For more information.

Dec 15, 2020 Furthermore, as adoption of Microsoft 365 or Office 365 accelerates and cloud usage increases, custom support options for Office products will not be available. This includes Exchange Server, as well as Microsoft Office, SharePoint Server, Office Communications Server, Lync Server, Skype for Business Server, Project Server, and Visio. Exchange support works in the same way, so Exchange 2016 will no longer support Outlook 2007. The only exception to this was when you were connecting to an Office 365 Exchange 2016 server. However, as of October 31, 2017, Office 365 dropped support for Outlook 2007 as well.

Microsoft will release Office 2016 soon, this new Office have interesting new features:

The new apps offer full retina display.
The look and feel is the same like Ofice 2013 for Windows, or almost the same
Outlook 2016 supports now 100% Office 365, and only works with Exchange 2010 or above

System Requirements

To configure Outlook 2016 with EWS for Zimbra Collaboration need the next:

A valid EWS license - [1]
Zimbra Collaboration 8.5+

EWS Requires the Proxy service installed

Important note: EWS only works if you have the Proxy role installed and properly configured. If not, you will not be able to use the EWS feature, as Outlook try to connects for the port 443, more information in the next Bugs:

Please make sure you have Proxy installed before you try to configure your Outlook Clients in OS X

First step, is open the Outlook 2016 app

Need to follow the welcome wizard

Office 2016 Compatibility Mode

Next, press on Try it for free

Let checked the Update field, and uncheck the send feedback, you can read more about what information our computer send if you clik on the Privacy Statement link.

And, it's done!

Can import all the Outlook 2011 data, or just a .pst file, in this case, I've click on Not now.

After open Outlook for the first time, it's empty.

Is time to configure the Zimbra Collaboration account. Click on Outlook > Preferences and now Click under Accounts

Click on the Exchange or Office 365 option.

If you have the DNS properly configured, just fill the E-mail address, and the Username and Password, you can also unmark the Configure automatically and introduce the IP or FQDN (after put the IP, EWS will autodiscover the FQDN, so the best thing is have the DNS properly configured and use always FQDN)

That's it, Outlook 2016 will sync everything in our account: Mail, Contacts, Calendar and Tasks.

We can see the Outlook 2016 logo and the amount of unread messages:

One of the good news is that all the Contacts, with also the image, will be syncronized between Zimbra Collaboration and the Outlook 2016 for Mac.

All the Tasks will be syncronized as well, we can create one on the Outlook 2016 or in the Web Client, and they will sync between devices.

All the Appointments will be syncronized as well, we can create one on the Outlook 2016 or in the Web Client, and they will sync between devices.

We can connect to another Users Mail folders, if the User was previous shared with us the resource.

Just click on File > Open > Other User's Folder

Write the Username that we want to Connect, in this case User

We will be able to see all the emails located in the User account, in the Inbox Folder

When we compose a new email message, we can select the username from who we want to send the email.

One of the good points here is the ability to paste a Full Excel content in HTML, like this for example:

And we will receive it very well in the Web Client, this was an issue in the previous Outlook.

Please follow the official Microsoft Steps - https://support.microsoft.com/en-us/kb/2872257

Outlook 2016 crash after open it

If Outlook 2016 crash after the first open, please follow this steps:

Open Terminal
Type defaults delete com.microsoft.Outlook, to delete the old preferences
killall cfprefsd (to kill the cached prefs)
Launch Outlook

Shared Calendar

The ability to connect to a Shared Calendar doesn't work.

Sync the Signatures

The ability to Sync the Signatures between the Web Client and the Outlook 2016 doesn't work.